I like to store every phone number of everyone I know in my cell phone so that when I get a call on it, I know right off who's calling. Getting a call when only a number I don't know displays is rarely a good thing. I was outside of the office yesterday, helping a friend carry something to her car, when the phone sounded off.
When the first thing you hear is, "This the medical staff at your mother's facility...," you know they're not calling to tell you that they've begun offering a new line of lo-sodium lunch alternatives.
It seems that Mom had a mini-stroke, the handy appellation for trans-ischemic attack or TIA. Can't say for sure, because not all the tests have been performed. But the early symptoms - droopy left eye, dizziness, double vision - have abated, so they will run these tests today and see where we are.
But how about some big ups for the people who work at the hospital? From her doctor on down to a guy who was corraling dirty laundry and medical waste, they were all unfailingly helpful and friendly.
Mom's physician specializes in medicine for the aging. He told me - without complaining, just mentioned - that he always works 12 hours per day at least, and that he has not had a day off for 19 days.
The nurses and techs - outstanding! And from each one, as I would compliment them on their dedication, kindness, and helpfulness, came the same response: a big friendly grin, and, "oh, this is just what I love to do, helping people."
The guy who was emptying the waste was down near where Mom's room was after she left the emergency department, and he saw our confusion as Peggy and I tried to follow the labyrinthine pathway back to the parking garage. Instead of just going on about his beeswax, he stepped up and offered us completely clear directions on how to hit the fresh air.
Having a loved one in the hospital is never easy, but having people who care enough to offer friendly help and care makes it much easier. Thanks to the men and women of Greater Baltimore Medical Center!
1 comment:
Good luck, Mark. With such great attention she should pull through fine. She's so lucky to be where she is--hope she understands that....
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