
Getting specific, we went to Target the other afternoon, the new one down in Canton. It's good for us to walk and strutting around a store that size is a nice walk if you do a few laps. Usually, it's nice and peaceful in a Target, but a few minutes in this store showed me that the establishment is suffering from the heartache of HMS.
You've all seen HMS in action, and, sad to say, many of you have had to deal with it in your own profession. HMS is my code for Hyper Manager Syndrome and it manifests itself in the big head cheese stomping around barking out orders to his staff like Capt Bligh. And in the new modern age, he has his walkie talkie (and they have theirs) so he can get things straightened out in Electronics while he's rearranging a display in Home Decor.
And it's not just the almost-constant caterwauling from Barney Fife On The Floor, rebroadcast over a couple of dozen radios. Other people join in ("ALL DEPARTMENTS prepare for inventory check" "Congratulations to our Guest Service Team for achieving top scores in the region") and soon the air is full of words, when all you wanted was some peace and quiet, the perfect atmosphere for looking for no-show socks and taco shells. And then everyone from the cashiers to the guy working the machine that brings back 150 carts at a time joins the Roman chorus and chimes in.

Or goodbye to it. Harris Teeter took me in kindly.
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